The COGNIGY.AI Webchat is an essential tool that you can use to easily showcase your Flows, or you can even embed it on your website to bring Conversational AI directly to your website visitors.

This guide will help you set up a Webchat Endpoint and help with configuration options. A Cognigy-hosted Demo Page showing the Webchat can be accessed from the Endpoint configuration panel.

For further links and more information about the concepts behind the Webchat, refer to the Webchat Tool Documentation.

For a guide on how to integrate the Webchat into your own website, please go to Embedding the Cognigy Webchat on your own website


Inject & Notify

You can use the Inject and Notify functionality with this type of Endpoint. For further details see:

Inject a Message to a Flow
Notify a Contact

What’s Next