For communication with the COGNIGY.AI installation, the frontend uses a HTTP-based API.
This API can also be used by developers to build custom integrations with the COGNIGY.AI systems.
Any kind of information that is visible and any kind of action that can be performed in the frontend is queried or triggered through this API, which is 100% exposed for developers, too.
To use the API, you will need to have two things:
This is the url which the API is available at.
|Environment||API Base URL|
|Community (app.cognigy.cloud)||Not Supported|
|On-Premise Installations||This is the url that has been defined as BACKEND_BASE_URL_WITH_PROTOCOL in your production.env file|
An API key is used to authenticate to the COGNIGY.AI API as a user in the system without exposing the user's credentials.
You can get an API-key by logging into the frontend, going to your own user-profile by clicking your avatar in the top right, then click "My Profile" in the menu.
From here, provided that you have sufficient rights assigned, you can see an API key section where you can create a new API key.
By clicking an API key, you can copy the API key to your clipboard.
To do a call to the API, do a HTTP request and add either
- a query parameter
api_keywith your API key as value
- a header
X-API-Keywith your API key set as value
Let's assume I have a COGNIGY.AI installation running at
https://api-dummy.cognigy.ai and i created myself an API key which reads
I can now open a new browser tab and go to
https://api-dummy.cognigy.ai/projects?api_key=myDummyApiKey123 to get a list of all the projects that are assigned to me, including meta-information about the resources within that project.
This call, for example, is used by the frontend when you load the "Projects" page.
Updated over 2 years ago
With your API baseurl and your API key set up, find more information about what you can do in the API Reference