Switch Flow

Description

A Switch Flow Node is used to switch the conversation over to another Flow.

The next time a message is received from the user, the conversation will continue with the new target Flow.

If text or data is defined in the Switch Flow node, the new Flow will be executed immediately.

If the Absorb Context feature is enabled, the default Context of the target Flow will be applied to the current Context on switching.

๐Ÿšง

Stops the Flow

When a Flow hits a Switch Flow node, it will stop executing.

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Loops

Cognigy.AI checks how often a Switch Flow Node was hit without a user input in-between. The default setting for maximum loops is 4, but it is configurable for on-premise installations.

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Seamless Switch

By passing over text and data from the current input object via CognigyScript, the new target Flow will be executed with a recreation of the current message, causing a seamless experience.

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Open Target Flow

By clicking on the icon to the right of the Flow drop-down you can open the target Flow.
Make sure to save your Node first!

Parameter

Type

Description

Flow

select

Sets the target Flow to switch to

Version

select

Sets the target Version of the selected Flow

Text

CognigyScript

Text input which is sent to the target Flow after switching.

Data

JSON + CognigyScript

Data input which is sent to the target Flow after switching.

Absorb Context

toggle

Apply default Context of the target Flow on switching.


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