Description

📘

Where is the Smooch Endpoint?

This Endpoint was previously known as the Smooch Endpoint. Smooch was acquired by Zendesk in 2019 and renamed to Sunshine Conversations.

Within our COGNIGY.AI platform you're able to connect your Cognigy resources to your Sunshine Conversations application by using our Sunshine Conversations Endpoint integration.

👍

Inject & Notify

You can use the Inject and Notify functionality with this type of Endpoint. For further details see:

Inject a Message to a Flow
and
Notify a Contact