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Getting Started

  • COGNIGY.AI
  • First Steps
  • Build your first Flow
  • Publish your Flow
  • Build your first Process
  • How to work with ML intents in Cognigy
    • Advanced ML Intent design concepts
  • Omni-Channel Experiences
    • How To: Omni-Channel Profile

Notes

  • Release notes

Resources

  • Projects
    • Settings
    • Logs
  • Flows
    • Languages
  • Processes
  • Lexicons
  • Playbooks
  • Endpoints
  • NLU Connectors
    • Alexa
    • Microsoft LUIS
    • Watson Assistant
    • Dialogflow
    • No NLU
    • NLU Transformers
    • Manually connecting to 3rd party NLU Engines
  • Connections
    • MongoDB
    • Microsoft SQL Server
    • SMTP
  • Secrets

Flow Editor

  • Requirements
  • Flow Information
  • Settings
  • Interaction Panel
    • Input Object
    • Context Object
    • Profile Object
  • Attached Flows
  • Intents
    • Rule Intents
    • Machine Learning Intents
    • Prebuilt Intent Models
    • Trigger Intent
  • States
  • Slots & Lexicons
    • Any Slots
  • CognigyScript
  • Contact Profiles
    • Schema Editor
    • Project-scoped Profiles
  • Intent Trainer
    • Import / Export of Intent Trainer Records
  • Editor Hotkeys
  • Error Messages

Flow Nodes

  • General Usage Information
  • Logic
    • If
    • Switch
    • Once
    • Interval
    • Run Process
    • Switch Flow
    • Execute Flow
    • Stop Flow
    • Pause Flow
  • Basic
    • Say
    • Think
    • Add to Context
    • Remove from Context
    • Set State
    • YN Question
    • Slot Question
  • Advanced
    • Find Value
    • Copy Slots to Context
    • Copy Data to Context
    • Check Channel change
    • Reset State
    • Reset Context
    • Add Lexicon Keyphrase
    • Execute Cognigy NLU
    • Check Frustration
    • Regex Slot filler
    • Blind Mode
  • Marketing
    • Update Profile
    • Send Email
    • Deactivate Profile
    • Delete Profile
    • Activate Profile
    • Merge Profile
    • Complete Goal
    • Date Picker
  • API & DB Nodes
    • SQL Node
    • Mongo DB
    • HTTP Request
  • Code Nodes
    • Actions
    • Modules
    • Channel Output
    • Analytics data
  • Custom Modules

Tools

  • Import and Export
  • Access Control
  • OData Analytics Endpoint
  • Cognigy Integration Framework
    • Cognigy Custom Modules
  • Live Chat
    • Integrating Handover into a Flow
    • Building Flows for Support Agents
    • Using the Live Chat UI
  • Cognigy Webchat
    • Webchat Features
    • Migrating from legacy Webchat
    • Triggering Webchat Plugins
  • Tokens
    • Token Editor
  • Rule Editor
  • Management UI

Endpoints

  • General Settings
  • Data Management
    • Dashbot
  • Session Management
  • Handover Settings
    • RingCentral Engage Handover Integration
  • Inject & Notify
  • Transformers
    • Input Transformer
    • Output Transformer
    • Execution Finished Transformer
    • Notify Transformer
    • Inject Transformer
  • AudioCodes
    • Deploy an AudioCodes Endpoint
  • Amazon Alexa
    • Deploy an Alexa Endpoint
    • Account Linking with Alexa
  • Dialogflow
    • Deploy a Dialogflow Endpoint
  • Facebook Messenger
    • Deploy a Messenger Endpoint
    • Use Facebook Handover
    • Facebook Tools
  • Google Actions
    • Account Linking with Google Actions
    • Multiple Locale Support
  • Intercom
    • Deploy an Intercom Endpoint
    • Managing the Intercom Bot
  • LINE Messenger
    • Deploy a LINE Endpoint
  • Microsoft Bot Framework
    • Deploy a Microsoft Bot Framework Endpoint
    • Using Adaptive Cards
  • Microsoft Teams
    • Deploy a Microsoft Teams Endpoint
  • REST
    • Deploy a REST Endpoint
  • RingCentral Engage
    • Deploy a RingCentral Engage Endpoint
    • Send Structured Content via RingCentral Engage
  • Slack
    • Deploy a Slack Endpoint
    • Rename Your Slack Bot
  • Sunshine Conversations
    • Deploy a Sunshine Conversations Endpoint
  • Socket
    • Deploy a Socket Endpoint
  • Twilio
    • Twilio Endpoint Prerequisites
    • Deploy a Twilio Voice Endpoint
    • Deploy a Twilio SMS and WhatsApp Endpoint
    • Deploy a Twilio Autopilot Endpoint
    • Trigger a Call in Twilio
    • Twilio and WhatsApp
    • Forward a Call in Twilio
    • Twilio Security
  • Unity 3D
    • Integrate the Unity 3D Client
  • Userlike
    • Deploy a Userlike Endpoint
  • Webchat
    • Deploy a Webchat Endpoint
    • Integrated Demo Page
  • Webhook
    • Deploy a Webhook Endpoint
  • Workplace from Facebook
    • Deploy a Workplace Endpoint
  • Webchat [LEGACY]
    • Deploy a Webchat [LEGACY] Endpoint
    • Integrate the legacy Webchat on your own website

Environments

  • enterprise.cognigy.ai

Installation & Configuration

  • Installation & Updating
  • Troubleshooting your COGNIGY.AI Installation
  • Single Sign-on
    • Single Sign-on with OneLogin
    • Single Sign-on with Azure Active Directory
    • Single Sign-on with Okta
    • Single Sign-on with Google

Developer Guides

  • API Reference
  • Using the API
  • Clients

Help & Contact

  • Get Help & Report Problems
  • Community Platform

Marketing

Marketing Nodes let you take advantage of Cognigy AI's comprehensive marketing functionality. Use and update Contact Profiles within your Flow for personalized, adaptive Flows that connect with your audience.

Updated about 3 years ago


What’s Next
  • Update Profilearrow-right
  • Send Emailarrow-up-right
  • Deactivate Profilearrow-right
  • Delete Profilearrow-right
  • Activate Profilearrow-right
  • Merge Profilearrow-right
  • Complete Goalarrow-right
  • Date Pickerarrow-right