Description

This page contains some general information about our enterprise environment.

TTL Configuration

With the release of Cognigy.AI version 3.6.0 we have introduce the ability to configure the TTL (=time to live) for certain objects within our system. We have the following configuration on this environment:

TTL Configuration
Contact profiles	30 days
Conversation history	30 days
Session information	7 days

IP Addresses

Our enterprise environment sends requests from the following IP addresses:

Enterprise IP Addresses
40.113.74.61
40.113.78.51
23.102.11.19
23.102.28.199
13.79.155.142
40.85.131.129
13.69.150.246

Your APIs will have to whitelist all IPs.

API Access

You can perform API calls to our API by using the following url:

Enterprise API URL
https://api-enterprise.cognigy.ai

See a detailed description about how to use the API here.